ACCOMMODATION


Resorts, Hotels, Bed and Breakfasts, Backpackers, motels, caravan parks. We understand that your guests sleep but the business doesn’t. Most accommodation venues require 24 hour staff coverage and employ a large amount of casual staff.

Many staff are rostered across multiple sites and there are various award interpretations. Boxsuite can help you streamline your rostering process and communicate with your staff with ease. Time fraud will not be a problem for you any longer and your visibility over staff will ensure you have greater control and efficiency.

  • 24 hour coverage
  • Large casual labour force
  • Time fraud
  • Rostering staff across multiple sites
  • Award interpretations

AGED CARE


Residential aged care facilities, nursing services, home care, retirement villages, independent living accommodation. We understand that the aged care industry faces significant workforce shortages and with Australia’s ageing population increasing, this problem will not be solved quickly or easily. This creates an important need to manage your staff efficiently and Boxsuite can do that for you.

Boxsuite can help take the labour out of rostering and ensure a streamlined process which talks intuitively to your staff helping you to get maximum results. The aged care industry requires 24 hour coverage with differing work types and award interpretations. Boxsuite caters for all of these requirements and allows you to manage your staff with ease and ensure the process of communicating with staff on rosters and cover shifts is efficient and accessible. By just turning on their mobile phone, laptop, PC or ipad, staff can see their rosters, swap shifts and pick up cover shifts with ease, your staff will be thrilled with the accessible and intuitive process.

  • 24 hour coverage
  • differing work types
  • award interpretations

CALL CENTRES


Call centres are a dynamic environment with many different staff all with different call handling skills. This industry needs an intuitive, accessible and easy to use rostering system that speaks directly with staff. Boxsuite understands that a rostering system for call centres needs to deal with peaks and troughs and have excellent visibility.

With so many casual staff you need a rostering system that can handle such high volumes and understand important factors such as maximum shift durations, shifts of varying lengths, minimum time between shifts and work fatigue in employees. Boxsuite speaks directly to your staff in an accessible format. It will take the labour out of rostering and help you fill shifts faster and with much less hassle. Boxsuite has been built with the needs of the clients in mind and reducing the pain and hassle of rostering is key.

  • Need to be dynamic with shifts of varying lengths
  • Need to be able to deals with peaks and troughs and have visibility
  • Queuing systems stacked against rosters
  • Different staff have different call handling skills
  • Max shift duration, min time between shifts, work fatigue

CHILD CARE


Ensuring the right balance of staff every day in a child care facility is key to your success. We understand that managing breaks, staff to child ratios, staff qualification requirements and time off requests can be a full time job. Boxsuite takes the labour out of rostering and ensures rosters are accessible for all staff in an efficient and accessible way.

  • Qualification requirements
  • Staff to child ratios
  • Time off requests

CONSTRUCTION


  • Reduce staff costs and increase productivity
  • Compliance

EDUCATION


Early childhood education and care, primary schools, secondary schools, tertiary education, private training facilities.

  • Substitute teachers
  • Skill and qualification matching
  • Varying payrates

FINANCIAL SERVICES


Banks are a dynamic business with many staff , skill requirements and various job types. Its important to cover the demand at different times of the day and during peak periods and controlling part time staff for these times can be time consuming. Boxsuite makes your rostering process fast and efficient and speaks directly with your staff allowing for greater ease and satisfaction from all.

  • Staffing of tellers and back office staff
  • Variability of demand during the day
  • Part-time staff to cover peaks
  • Skill requirements

GOVERNMENT


Local, State and National Government agencies operate a large number of intensive services. There are multiple job types, skill levels and training requirements. We understand that you need optimised rosters to benefit public services whilst maintaining cost controls. We also understand that you need to follow tight guidelines on when staff can work.

Boxsuite allows you to create rosters with all of these factors in mind and intuitively assists you to communicate directly with your staff. Boxsuite can help you take the pain out of rostering and will allow you to be more efficient and organised. Boxsuite can work across many different sites and allow you to roster between them.

  • Local, State & National operate a large number of labour intensive services
  • Diverse range of fields
  • Civil construction, community facilities, rubbish collection, street cleaning, childcare, town planning, admin, health services, transport, traffic management
  • Need optimised rosters to benefit public services while maintaining cost controls
  • Tight guidelines on when staff can work (compliance requirements)

HEALTHCARE


Hospitals, medical centres, dental practices, pharmacies, community health centres. The healthcare industry is one of the largest segments of the workforce and employs over half a million australians. The industry needs and deserves a rostering solution that saves time and money and talks directly to staff.

We understand that there are many factors that make rostering in this industry difficult; 24 hour operations, fairly balanced shifts for all staff, emergency cover, regular staff shortages, ensuring access to suitably qualified staff to cover demands arising from the number of patients on the wards, observing work regulations and restrictions and managing leave and requested days off. Boxsuite has been build with all of these factors in mind and intuitively guides you to make rosters quickly and easily with the knowledge at your finger tips. Boxsuite speaks directly to your staff and with your management and approval allows them to accept and swap shifts as required. Boxsuite is here to make your life easier and allow you to spend less time rostering and more time making a difference.

  • Nursing rosters
  • 24 hour operations
  • Emergency cover & regular staff shortages
  • Suitably qualified staff to cover demand arising from number of patients in the wards
  • Fairly balanced shifts for staff between night/day
  • Observing work regulations, identifying perm and cas staff
  • Leave and days of and employee preferences
  • Manual construction of manual rosters

HOSPITALITY


Nightclubs, bars, clubs, restaurants, event venues, amusement parks, cruise lines, cafes, theatre restaurants. We understand that the hospitality industry never sleeps. We also understand that you deal with a large amount of casual employees all with constantly changing availabilities and requested time off. Boxsuite has been designed and built understanding all of your requirements and challenges. It will absolutely save you time money and effort in all areas of rostering and time and attendance.

MANUFACTURING


  • To be competitive need tight margins
  • Tight controls on staff expenses
  • Workforce fatigue

MINING


PROTECTION AND EMERGENCY SERVICES


We understand the importance of getting your rosters right and know that you have many challenges and restrictions. We understand that you have tight regulations on patterns of shift work, seasonal rosters, varying levels of qualified staff, 24 hour operation, peak periods, and the need to meet expected service standards. Boxsuite has been designed and developed understanding these requirements and restrictions and can intuitively assist you in saving time, money and effort. Boxsuite talks quickly and directly with your staff making rosters a much easier and believe it or not, enjoyable exercise.

Police, fire, ambulance and security services

  • Meet expected service standards
  • Dispatch properly trained officers to different types of incidents
  • Tight regulations on patterns of shift work
  • Seasonal rosters
  • 4 on 3 off patterns

RETAIL


The retail industry is dynamic and constantly changing and evolving, as are your staff. We understand that you deal with a large amount of casual employees all with constantly changing availabilities and requested time off. Boxsuite has been designed and built understanding all of your requirements and challenges. It will absolutely save you time money and effort in all areas of rostering and time and attendance. We understand that peak periods can be difficult to roster when your staff all have changing availabilities, its hard to stay on top and get your rosters out on time.

Boxsuite intuitively helps you write your rosters with all the information you need at hand. Boxsuite talks directly with your staff in and accessible way and under your management staff can accept shifts, swap shifts, see messages and important notes, submit unavailabity and change personal details. You will actually start to enjoy rostering and be confident that you have published the best and most appropriate roster every day.

Department stores, supermarkets, fast food outlets, retail chains, boutique and specialty stores, supermarkets.

  • Customer service
  • Forecasting rosters
  • Large casual labour force
  • Time fraud
  • Rostering staff across multiple sites

STADIUM AND SPORTING ARENAS


We understand you deal with high volumes of staff and a large amount of casual employees all with constantly changing availabilities and requested time off. Boxsuite has been designed and built understanding all of your requirements and challenges. It will absolutely save you time money and effort in all areas of rostering and time and attendance. Boxsuite intuitively helps you write your rosters with all the information you need at hand.

Boxsuite talks directly with your staff in and accessible way and under your management staff can accept shifts, swap shifts, see messages and important notes, submit unavailabity and change personal details. You will actually start to enjoy rostering and be confident that you have published the best and most appropriate rosters for every event.

  • High volumes of staff
  • Large events